By using RuneStake's online casino and gaming platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. These Terms are a legally binding agreement between you (the User) and RuneStake Ltd., the operator of the platform.
You must be at least 18 years old to use our services. You may only open one account for your own personal, non-commercial use.
We operate under license UKGC/OL/2023/847392 and accept players from the United Kingdom and all EU member states (except Netherlands, France, Spain), Norway, Iceland, Switzerland, Canada (except specific provinces), and 40+ additional countries listed in our Terms & Conditions.
To open an account with us, you will need to provide accurate personal information during the registration process. You must not attempt to create multiple accounts for yourself or impersonate another person.
Each User may only have one active account at a time. Attempting to operate more than one account simultaneously is considered fraudulent behavior and may result in account closure and/or other penalties as outlined below.
We reserve the right to request further verification or documentation from you, including proof of age, identity, and address, before processing any transactions or providing access to our services.
You are responsible for ensuring that all information provided during registration is accurate and up-to-date.
It is your responsibility to maintain the confidentiality of your login credentials and password at all times. You agree not to share these details with anyone or use them in a way that could compromise their security.
You may not engage in any behavior deemed fraudulent, misleading, or unfair by us, including but not limited to: multi-accounting; abuse of bonuses or promotions; and betting while underage.
Bonuses and promotional offers are subject to specific terms outlined on our website and/or communicated separately to you. Failure to comply with these rules may result in your account being closed, bonus forfeited, and/or other penalties.
All winnings will be paid out only after meeting the minimum wagering requirements for each game or promotion as specified on our website.
We reserve the right to investigate any suspicious behavior related to bonuses or promotions, including but not limited to: bonus stacking; playing games that do not contribute towards the required wagering amounts; and attempting to manipulate outcomes in order to achieve a specific result.
Withdrawal requests will only be processed if we have received verified identification from you, confirming your identity as outlined above. Withdrawals are subject to processing fees and limits listed on our website or communicated separately to you.
Before withdrawing any funds, you may need to verify the authenticity of the account holder's identity by providing documentation required for age verification purposes.
Withdrawal requests will be reviewed internally within a reasonable timeframe after receiving complete information from you. Processing times are outlined on our website or communicated separately to you.
We encourage all Users to play responsibly, set limits, and seek help if experiencing problem gambling behaviors. Please visit our support page for resources related to responsible gaming practices.
You may request self-exclusion from using our services or specific features at any time by contacting our customer support team directly. During this period, we will not attempt to contact you with promotional offers unless explicitly requested otherwise.
All games offered on the platform are designed and certified as fair according to international standards for online gaming.
In the event of technical difficulties affecting gameplay, we reserve the right to void any pending wagers and provide a full refund.
We may suspend your account at our discretion if there are reasonable grounds for doing so, including but not limited to: failure to comply with these Terms; suspected fraudulent behavior; and/or non-payment of fees.
The platform is owned by RuneStake Ltd., which retains all intellectual property rights associated with the site's design, content, software, and other materials used on it.
In no event shall RuneStake be liable for any direct or indirect damages arising from your use of our services, including but not limited to: financial losses; lost profits; business interruption; or harm resulting from third-party interactions while using the platform.
We reserve the right to update these Terms at any time without prior notice and with effect immediately upon publication on our website.
Any questions, concerns, or disputes about your account, gameplay experience, or related issues can be resolved by contacting us directly through one of the support channels listed on our help page.
By accessing RuneStake's platform, you agree to abide by these Terms & Conditions in their entirety and as updated from time to time. Failure to do so may result in penalties including but not limited to: closure of your account; confiscation of winnings; or restrictions placed upon access to certain areas of the site.
